An Update for Establishing AmperorDirect as the HDX 1000 US RMA Center

In the previous post, I've mentioned that AmperorDirect.com is working with Digitech to establish itself as the North America support and repair center for HDX 1000. It turns out to be not easy to do - it is very difficult to track if the returned units are still in warranty period if they are not sold by us!


Open the HDX 1000 Box to change PCB

So, here is the revised proposal: AmperorDirect.com will offer repairing service to the units sold by AmperorDirect.com only. If you buy the HDX 1000 from us and experience issues in the warranty period, you can ship the unit back to us for repairing. The proposal has been deviated from our original plan to supporting all North Amperica market. But, without going through the hassle to gain cooperation with all other resellers in NA, we can at least help our own customers to save time and money to transfer units back to Digitech in China if their investment goes south.

Let's see if we can make this deal go through.

See us change the PCB in this post